Frequently Asked Questions

Everything you need to know about tracking trivia nights, managing your team, and getting the most out of MyTriviaTeam.

Getting Started

Is MyTriviaTeam free to use?

Yes! The free tier is free forever. You can track unlimited trivia nights, see your basic stats and win rate, share a public team page, and use the venue directory. No trial period, no credit card, no catch.

Do I need to download an app?

No app download needed. MyTriviaTeam is a web app that works in any browser on your phone, tablet, or computer. You can add it to your home screen for an app-like experience.

Can I try it before signing up?

Absolutely. Visit our interactive demo to explore all features with sample data — including Pro analytics. No signup required. When you're ready, creating an account takes seconds.

How do I create an account?

Go to /signup, enter your email, choose a password (or sign in with Google), and you're in. Creating your first team takes about 60 seconds.

Teams & Members

Can I be on multiple teams?

Yes! Create or join as many teams as you want. Your dashboard shows all your teams and you can switch between them. Each team has its own stats, roster, and public page.

How do I add members to my team?

As a captain or admin, go to your team page and use the roster section to add members. You can invite people by email, or add roster names for players who don't need their own account.

What are the team roles?

There are three roles: Captain (full control — settings, billing, members, games), Admin (can log games, manage roster, and edit team details), and Member (can view stats and the team page).

Can I rename or change my team?

Yes. As captain, go to your team settings to change the name, slug, or other details. Deleting a team is permanent and removes all game history.

How many members can a team have?

Free teams support up to 10 members. Pro teams have unlimited members. Roster-only names (players without accounts) don't count toward the member limit.

Logging Games

How do I log a trivia night?

Go to your team page and tap "Log Game". Enter the venue, date, your placement, total competing teams, and optionally your score. The whole process takes about 30 seconds.

Can I edit a game after logging it?

Yes. Find the game in your game history table and tap on it. Captains and admins can edit any field — score, placement, venue, attendees, date — or delete the game entirely.

Can I log games from the past?

Absolutely. When logging a game, just change the date to whenever it was played. This is great for backfilling your history — log all your past games and watch your stats come to life.

Can visitors submit games to my public page?

Yes! Public visitors can submit game results for your team through community game submissions. As captain, you control whether submissions are enabled and you must approve each one before it appears in your stats.

Stats & Analytics

What stats do I get for free?

Free stats include: total games, wins, win rate, podium rate, current win streak, performance trend chart, recent game activity, venue performance leaderboard, and full game history (last 90 days).

What extra analytics does Pro unlock?

Pro unlocks: player synergy analysis (which lineup combinations win most), optimal conditions (best day/venue/team size), placement distribution chart, score consistency meter, field size performance analysis, full game history (all time), CSV data exports, and a player points leaderboard.

How are stats calculated?

Stats are calculated in real time from your logged games. When you log, edit, or delete a game, all stats — win rate, streaks, player impact, venue performance — recalculate instantly. No waiting, no stale data.

Can I filter stats by time period?

Free users can filter by 30, 60, or 90 days. Pro users unlock additional filters including 6 months, 1 year, and all-time views to spot long-term trends.

What counts as a win?

A win is any game where your team placed 1st. Your win rate is (1st place finishes / total games). Podium rate counts 1st, 2nd, or 3rd place finishes.

Public Team Pages

What is a public team page?

Every team gets a shareable public page at mytriviateam.com/t/your-team-slug. It shows your team name, recent results, and basic stats. Share it with rivals, fans, or potential recruits. No login required to view it.

Can I customize my public page?

Pro teams can customize their public page with a team logo, custom theme colors, and branded styling. You can also claim a custom vanity URL (e.g., /t/quiz-wizards) to make your page easy to remember and share.

Can I make my team private?

Pro teams can set their visibility to public (appears in search and directory), unlisted (accessible via direct link only), or private (only visible to team members). Free teams always have a standard public page.

Venues

How does the venue directory work?

Browse trivia venues near you by searching with your ZIP code or city. Each venue has a profile with details like address, trivia schedule, and ratings from the community. Anyone can browse — no account needed.

Can I rate and review venues?

Yes! Logged-in users can leave star ratings and written reviews for any venue. Reviews are moderated to keep things helpful and respectful.

Can I see my performance at specific venues?

Yes! Your team dashboard includes a venue performance leaderboard showing your win rate, average placement, and number of games at each venue.

Pro & Billing

How much does Pro cost?

Pro Captain is $5/month or $48/year (save $12). This includes one premium team with all Pro features. Additional premium teams are $2/month or $15/year each.

Can I cancel anytime?

Yes, cancel anytime from your account settings — no questions asked. You'll keep Pro features until the end of your current billing period. Your data is never deleted, even after cancellation.

Security & Privacy

Is my data secure?

Yes. We use Supabase (built on PostgreSQL) with row-level security (RLS) policies, meaning your data is protected at the database level. Only you and your authorized team members can access your team's data. All connections use HTTPS encryption.

What data is publicly visible?

By default, your public team page shows your team name, recent results, and basic stats — visible to anyone with the link. Private details like member emails and internal settings are never exposed.

Is my payment information safe?

We never see or store your credit card details. All payments are handled by Stripe, a PCI Level 1 certified payment processor. Your financial data goes directly to Stripe's secure servers.

Troubleshooting

My stats look wrong — what do I do?

Stats are calculated from your logged games. Double-check your game entries for accuracy — a mistyped placement or score can throw things off. Tap on any game to edit it; stats recalculate instantly.

I can't find my team — where did it go?

Make sure you're logged into the same account you used to create the team. Check your dashboard for all teams you belong to. If a captain deleted the team, it can't be recovered.

Still have questions?

We're happy to help. Reach out anytime and we'll get back to you within 24 hours.

See how you rank: top trivia teams leaderboard